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Just scroll down and you’ll see their generic responses to ex Grindr users., if they cared they would change things simple as that.
If they actually fixed their issues they would have long ago resolved them. I love how they “try” to have customer service by responding to people’s reviews. From now on I’m going to strictly meet people in person. When this app crashes I’m going to celebrate. Some claim spamming, funny how they throw at you every moment some bulls$#t product you don’t want or need. Not only that there randomly banning thousands of profiles for no reason. Way to much advertising, fake profiles, prostitution, people who are mentally deranged, drug dealing and usage, and I even reported minors being sold in human trafficking, simply disgusting. I think when the Chinese bought this they not only ruined the app but tarnished the image of the gay community.
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Which honestly it needs to happen already because this app is full of garbage and the people who run it are useless, if there even people. In the past couple of years or so their quality and service has declined drastically to the point that I foresee the end of this app. I have been using this app for years since it first appeared. You owe people a refund for the crappy experience we’re paying for. It’s not fine when you have lots of paying customers. Seems like when your app doesn’t do anything it’s supposed to, it’s kind of a bigger problem and you may want to fix it soon-ish. Contacted support - they are “known issues” Get “connecting” over and over and the spinning wheel of death. Messages say a user is offline, then when i check their profile, they are online. Messages don’t appear until force quitting the app. Profiles won’t load, photos won’t load, can’t block people, can’t reply to messages. Really just a bunch of awful bugs that make the experience of using the app pretty bad. Opening messages often shows the question mark on images but you can see them if you click. Can’t see who’s actually online from your messages unless you click on their profile. Sometimes minutes after logging in, sometimes not until restarting the app. Traded one set of problems and bugs for another. I would honestly give this app ZERO stars if it were optional.
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With my complimentary free premium membership (90 days) i managed to secure 3 stalkers on the app of which had 15-20 profiles each and would send me multiple messages a day. And users can have more than one profile. I also caught on very quickly that Grindr does NOTHING to stop the fake profiles. Regardless of you’re looking for friends dating or a one night stand there are definitely better apps available to you without the head ache of fake profiles pop up advertisements, ad bots and con artists. I would strongly recommend using a different application. I would say easily 75% of the profiles are indeed fake profiles. I find to be a complete and total waste of time as a “basic member” or a “premium member” you get the same constant ads pop ups as well as the same user profiles showing in your feed.
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I must disclose I get paid to download and review applications and provide my honest opinion. And I have found lost of people in the Columbus Ohio area using the same pictures both in and out of profiles. I have also found lots of women on this app that identify as men. Or you’ll find people “in your area” who will want you to send them money to “meet” and they are in Guam or Africa. You’ll also find majority of the profiles are Ads as well or “fake profiles”. You get constant pop up adds when your app refreshes you get bombarded with them. Need help using Grindr? Try their Help Center now!įirst of all. NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Grindr LLC
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved. You can try any of the methods below to contact Grindr - Gay Dating & Chat. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues.
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